ePayPolicy Help Center

Main Navigation

  • Home
  • Contact Support

Multi-Factor Authentication (MFA)

3 Articles in this category

  • Home
  • Multi-Factor Authentication (MFA)

Registering Multi-Factor Authentication (MFA)

MFA, or Multi-Factor Authentication, is a security measure that requires users to provide two or more authentication factors to access a system or application. MFA is crucial for enhancing security because it adds an extra layer of protection beyond just a password.  When you login to your ePayPolicy dashboard  at  https://app.epaypolicy.com/ , you ...

Last updated: June 14th, 2024 by Kay Depper

Sign In with Multi-Factor Authentication (MFA)

Signing in with Multi-Factor Authentication (MFA) is quick and simple. Once you have successfully  registered  for MFA, each time you login you will complete the following steps. How to Sign In with MFA 1. Log into the ePay Dashboard at  https://app.epaypolicy.com/ 2. Select the Authentication method Keep in Mind If you have more than one authentica...

Last updated: March 19th, 2024 by Kay Depper

Multi-Factor Authentication (MFA) User Reset Recovery

We understand that life happens and there may be a time when your mobile device is lost, stolen or erased, for these reasons when you registered for Multi-Factor Authentication (MFA) you were provided a Recovery Code and encouraged to save this in an offline location. How to Reset MFA with a Recovery Code 1. Log into the ePay Dashboard at  https://a...

Last updated: March 19th, 2024 by Kay Depper

Contact Us

If you still have questions or prefer to get help directly from an agent, our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, via the "Let's Chat" feature on the bottom right corner of our website.

If you would prefer to speak to someone via a phone call, during normal business hours, contact our Customer Support team at 844-372-9300.

Copyright © 2020 ePayPolicy


Knowledge Base Software powered by Helpjuice